Help

Whether it’s receiving expedited help on a loan, getting servicing and borrower FAQs answered, or attending training webinars and events, LenderSelect is here to help.

Client Services Liaison Desk

Our Client Services Liaison Desk is here for all urgent needs that Loan Officers might have at any point in the origination process.

Have Questions?
Contact our Client Services Liaisons
Mon‑ Fri | 8:30 am EST ‑ 5:00 pm EST

Training Webinars & Events

LenderSelect Mortgage Group hosts an array of Product, Agent, and LO Trainings, plus has a growing library of training videos and other learning resources. We are always working on providing more resources for you to become more efficient, so please keep checking back for the latest content.

Servicing FAQs

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Service FAQ

Borrower FAQs

General
Has my mortgage been sold to MLS?

No, your mortgage has not been sold. MLS will simply be performing the servicing of the loan, which means they’ll take your payments, pay your taxes and insurance, and handle any questions you may have about your loan.

Why is my Financial Institution partnering with Midwest Loan Services (MLS) for the servicing of my mortgage loan?

Midwest Loan Services has specific expertise in the area of mortgage loan servicing which allows us to offer our borrower’s additional benefits and services. Once the transition occurs, you will have new options for making payments and accessing information about your mortgage account.

Who can I call for General Servicing inquiries?

For General Servicing inquiries, please contact 1-888-412-1116

Borrower FAQ

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Offices

Main Office
804 Moorefield Park Drive, Suite 102
Richmond, VA 23236
(804) 977-2393

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